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Brian

Brian Basho

brian@patientpay.com

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  • Release Notes

PatientPay 25.7.1

Published August 5th, 2025 by Brian Basho

🗓️ Go-Live Date: This release is generally available on July 23, 2025. 📢 Whats New Stronger security: Only authorized team members can view onboarding applications. Flexible payment devices: Add multiple EMV terminals per application for smoother payments. Enhanced privacy: Sensitive data is masked throughout onboarding and forms. Smarter reporting:

175 Views 1 min

PatientPay 25.10.1

Published October 31st, 2025 by Brian Basho

🗓️ Go-Live Date: This release is generally available on October 21, 2025. 📢 What’s New Below is a summary of the enhancements and improvements included in this release: Expanded payment, onboarding, reporting, and notification capabilities for a more flexible and transparent user experience. Improved error handling and system reliability. 🚀 Release

135 Views 1 min

PatientPay 25.6.1

Published July 7th, 2025 by Brian Basho

Go-Live Date: This release is generally available on June 25, 2025. Release Overview This release makes onboarding faster, more secure, and easier for both administrators and applicants. You’ll find: Streamlined onboarding: Track applications in one place with clear status updates. Stronger privacy protections: Sensitive information is masked throug

224 Views 1 min

Bulk Management: Streamline Your Healthcare Records

Published September 3rd, 2025 by Brian Basho

Efficient record management is vital for healthcare organizations. PatientPay empowers administrators and staff with robust bulk management tools, making it simple to handle patient records and billing tasks at scale—all from one intuitive platform. Bulk Management Made Easy The PatientPay admin dashboard equips you with advanced search and filterin

107 Views 1 min

PatientPay 25.9.1

Published October 29th, 2025 by Brian Basho

🗓️ Go-Live Date: This release is generally available on September 17, 2025. 📢 What’s New Below is a summary of the enhancements and improvements included in this release: Expanded reconciliation functionality, new Apple Pay setup and capabilities, improved automated billing and balance management, and performance upgrades across onboarding, reportin

134 Views 1 min

Integration: Advanced Troubleshooting Guide

Published September 3rd, 2025 by Brian Basho

At PatientPay, we’ve designed a strategic workflow to help clients manage complex integration with confidence and precision. Key Integration Objectives Our key integration objectives at PatientPay focus on ensuring that your patient data, billing information, and payment workflows are seamlessly synchronized between healthcare platforms, with minima

108 Views 1 min

PatientPay 25.8.1

Published September 2nd, 2025 by Brian Basho

🗓️ Go-Live Date: This release is generally available on August 21, 2025. 📢 Whats New Below is a summary of the enhancements and improvements included in this release: Expanded data processing: Batch ingestion for Azalea now handles up to 10,000 records for faster, more reliable syncing. Smarter billing workflows: Hospital-specific logic, daily balan

136 Views 1 min
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