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Configuring Partner Ingestion Settings

Written by Chris Joyce

Updated at February 18th, 2025

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Table of Contents

File Monitors Ingestion Settings Log Ingestion Warning Send Confirmation Email Distribution List

The Ingestion tab of Partner Configuration is for editing the ingestion settings, including the folder(s) that are monitored for new statement files, subfolders to exclude, and the queue into which jobs are inserted. These settings are reserved for advanced users that understand the ingestion configuration and should not be changed.

File Monitors

You can configure one or more File Monitors for a given partner to handle all inbound data feeds. Press Add File Monitor to add a new monitor. Press the edit icon to edit an existing monitor. Press the delete icon to delete an existing monitor.

Figure 177 – Partner Configuration Ingestion

The following represents the New/Edit File Monitor dialog:

The S3 Location represents the path to which files are saved via SFTP. The Ignore Folder is optional and represents the comma-delimited list of subfolders to the S3 Location that should be ignored when recursively scanning for statement JSON files.

The supported values for Message Queue are: 

  • centricity.print.statements
  • episodic.statements
  • lifetime.statements


Ingestion Settings

Log Ingestion Warning

This setting controls whether to log warnings. By default it is turned off for system performance. This should only be enabled if trying to troubleshoot a specific issue.

 

Send Confirmation

This setting configures whether to send an email confirmation for each statement and update file (including $0 balance and lockbox) received. The confirmation email provides a summary including the filename, number of statements, the status (SUCCESS or FAILED), and totals for the number of bills created, updated, ignored, identical and failed. This is the same data shown in the Ingestion Report. It not only confirms we received a file but informs the partner of exactly what transpired during processing. The email includes a link to the statement file in Admin so that the user can dive deeper using the Ingestion Report.

The email confirmation should be sent within 30 minutes of the statement file being ingested. We poll every 30 minutes, determine whether all statements have completed processing, and then send out the confirmation with a summary of the results.

 

Email Distribution List

This represents the email distribution list for that confirmation, if Send Confirmation is enabled. Separate each email on the distribution list by a comma.

ingestion settings file monitor ingestion confirmation

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  • Configuring Organizations for a Partner
  • Configuring Partners
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