Introducing PatientPay Admin
Table of Contents
PatientPay Admin is a web application for admin staff members to manage configuration, view/pay bills, update patient demographic and communication preferences, manage plans or subscriptions, access Analytics / reports, and configure user access.
Getting Started
To get started using using Admin, follow the links below:
- Login into Admin
- Resetting your Password in Admin
- Searching for Patients, Bills and Transactions
- Viewing Guarantor/Patient Details
- Viewing a Bill's Details
- Capturing Payments for Bills
- Viewing Transaction Details
- Using Create Payment for Time-of-Service or Bill Payments
- Using Insurance Payments
- Using Cash Register
- Managing Users, Roles and Permission
- Managing Account Settings
- Using Analytics Dashboard
- Using Admin Reports
- Admin Configuration
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Accessing the Knowledge Base
Supported Web Browsers
Supported Browsers
Both the Patient Portal and Admin applications are supported on the following browsers:
Browsers | Minimum Version | Platform |
Chrome | 77.0.3865.120 (Official Build) (64-bit) | Desktop |
Mozilla Firefox | 69.0.1 (64-bit) | Desktop |
Safari | 12.0.3 | Desktop |
Edge | 86.x | Desktop |
Chrome | 77.0.3865.69 | Mobile (Patient Portal only) |
Safari | 12.0 | Mobile (Patient Portal only) |