PatientPay 25.10.1
Delivering greater payment flexibility, onboarding enhancements, and reliability improvements for a streamlined user experience.
Table of Contents
🗓️ Go-Live Date:
This release is generally available on October 21, 2025.
📢 What’s New
Below is a summary of the enhancements and improvements included in this release:
- Expanded payment, onboarding, reporting, and notification capabilities for a more flexible and transparent user experience. Improved error handling and system reliability.
🚀 Release Notes
Features & Enhancements
- Added Type field to Scheduled Payment Transactions for increased clarity and reporting.
- Enabled Google Pay support and introduced the UI foundation for integration with the Patient Portal.
- Improved reconciliation visibility for failed Now Payments in Azalea, notifying users of recon failures.
- Expanded support for multiple guarantors, including new ingestion logic, billing, and Point Click Care integration.
- Enhanced notification, reporting, and analytics with daily email updates, opt-out filters, and new organizational info fields (including EMR, Specialty, and Billing System).
- Improved payment plan flexibility: multiple start dates, default card option, and enhancements for primary and backup cards.
- Identified all automated communications across SMS, MMS, and Twilio channels, increasing coverage and transparency.
- Refined onboarding experience with updated welcome emails and content.
- Added “sticky” reports to the Reports section for easier recurring access.
- Simplified insurance payment logic by removing patient ID requirements for NOW Insurance Payments.
🛠️ Bug Fixes
- "Corrected high-resolution display so patient details are displayed on hover.
- Fixed sorting issues in Transaction Search for amount, payment method, and patient name.
- Resolved ingestion errors, invalid event generation, and duplicate statement handling in data pipelines.
- Improved UI consistency by correcting pop-up displays, missing loading indicators, and button/selection behavior.
- Addressed refund processing, user access (404 error corrections), and special character entry on onboarding.
- Fixed recurring payment issues in the Patient Portal, including auto-charge controls and attachment management.
- Eliminated duplicated subscription payments, fixed missing patient demographics, and resolved issues with statement IDs and dates.
- Delivered multiple regression and functional test corrections for Patient UI, onboarding workflows, reporting, and daily activity processes.